Earlier command and setup reference · Engine 18.6.0rc590 / Reader 8.11.0rc649
What it means
People are known only inside their own system and are not joined across systems.
What to do: List them in identity_resolution.canonical_people to join them.
Interpret the person scope
An account called alex in a claims system and an account called alex in a tracker remain separate without a declared identity mapping. They could belong to one person or to two different people; this warning does not choose between those possibilities.
Join only known accounts
Use verified account ownership to list the relevant accounts under identity_resolution.canonical_people. Keep the source system with each account value, and check a person with known cross-system activity after the change.
If the evidence is insufficient, retaining separate system scopes is a valid outcome. Label cross-system reports accordingly and avoid presenting source-scoped accounts as a deduplicated organisation-wide person count. The People guide explains the distinction between an account label and a declared identity.