Reader development preview · Engine 19.0.0rc597 · Captured 1 November 2026
Question, view, data
Choose a question, inspect the corresponding Reader view and check which records it needs. What a field must contain is in Export requirements.
Which activities have the longest processing times?
Process. Compare recorded activity durations. Investigate waiting between steps separately from processing time.
Required data: Work object, step order, activity, start time and end time.
Which handovers slow things down?
Process. Follow work between teams and measure the waiting time at each handover. Inspect the records behind a long handover before assigning a cause.
Required data: Work object, step order, activity, start and end time, and a team on each step.
Which routes does the process take?
Process. Compare common routes, repeated steps and exceptional paths to inspect how recorded work reaches completion.
Required data: Work object, step order, activity and start time.
Which work needs attention first?
Delivery. Prioritise open work using its age, due date and the published forecast of a missed deadline.
Required data: Work object, step order, activity, start time and a due date.
What work time was recorded?
Time. Inspect recorded work intervals alongside process events, gaps and overlaps. Screen observations show coverage separately; they do not establish hands-on work.
Required data: Work records with a person and admissible start and end times. Link them to a work object when comparing its recorded work with completion time.
Where do controls need attention?
Controls. Check your operating rules against recorded actions, then open the work objects involved in each breach.
Required data: A declared rule, such as requiring different people to perform two steps.
How does work fit the schedule?
Capacity. Compare output and recorded hours with the declared schedule, including work completed outside planned hours.
Required data: Work records with admissible intervals and a declared calendar. Desktop observations remain a separate coverage measure and do not replace recorded work hours.
Can I trace a result back to its records?
Evidence. Follow the published results, inspect rejected rows and review warnings to understand the basis of each finding.
Required data: No additional fields. Each run reports its status, rejected rows and warnings.